Please visit http://www.apple.com/uk/shop/help/shipping_delivery for complete details about in-store pickup. Some Apple products utilise wireless services that may incur extra costs and are governed by the terms of a separate agreement between you and your selected wireless service provider. Please note that we do not deliver to PO Boxes or BFPO addresses. Most products you can buy from Apple will have a 1-3 day delivery guide. The Apple Store offers standard and express delivery options. To place an order for products or services at the Apple Online Store, you can visit the store website at http://www.apple.com/uk or the Apple Store mobile app, and then simply add the products you wish to your shopping cart, check out (using your chosen payment method) with your Apple ID or as a guest customer, and choose for each of your items to either pick up from an Apple Retail Store on the same day, have your item(s) shipped to you, or have your item(s) shipped to an Apple Retail Store to be collected by you or a person designated by you, or a combination of these methods if you’re ordering several items. For details, click here. What does this mean? also are these estimated days more or less accurate? Dec 13, 2001 4,602 0 76. An estimated delivery date (or date range) will also appear in Your Orders after you’ve placed your order. If you have yet to receive your dispatch notification email you can update your details online via our Order Status website. Learn more about Apple Delivery. The Privacy Policy and Terms of Use also apply. If you are wanting to get a new Apple product in time for Christmas or just wondering how quickly Apple can deliver, where Apple can deliver, or what delivery service Apple uses in the UK, we have the answers. If you ordered multiple products in the same order, please send your intent to return to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order. For engraved items that are in stock, your order should be placed before 3 pm on the above days. Her focus is Mac, but she lives and breathes Apple. A valid form of ID and order number will be required for pickup. We reserve the right to verify the identity of the card holder. Please visit http://www.apple.com/uk/shop/help/shipping_delivery for complete details about pickup points. No signature is required and order tracking is not available. Thanks for shopping at the Apple Online Store. I recently ordered a macbook from apple. If your order has passed the scheduled delivery date in your dispatch notification email, please contact Apple Store Customer Service. If you would like to change the pickup location, select Change location. For orders where we are shipping any of your items to you or to an Apple Retail Store, once we have processed your order and prepared it for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the “Shipment Notification Email”). All that remains at that point is for us to deliver the product(s) to you, which we will do straightaway so you can begin enjoying the amazing item(s) you purchased at the Apple Store. Carrier Delivery: If you are not at home when the carrier attempts to deliver your order, the carrier will leave a card. iPF Noob. If services have not been fully performed, and you have requested performance to begin within 14 days from the date of conclusion of the service contract, you will be charged an amount proportional to the services rendered until the time you have informed us of your intent to cancel the service contract. We also have details on How to return Apple products. To collect your item(s), he or she will need to bring his or her own ID as described above. We don’t have a new delivery date, but we recommend waiting as it’ll usually arrive within a few days. Apple provides a one-year limited manufacturer warranty against defects in materials and workmanship for any new Apple-branded product. There are so many things that can influence this shipping time, which one of them is the transit time. Your privacy is important to Apple. For more information about shopping at Apple read: How to use the Apple Store. The Apple One-Year Limited Warranty or, in the case of products that are not Apple-branded, the product manufacturer’s warranty (as appropriate) are separate from and in addition to consumer rights provided under UK consumer law. As you have chosen to pick up one or more of your products at an Apple Retail Store, these Apple Store Pickup Terms apply to the sales contract between you and Apple Retail along with the Privacy Policy and Terms of Use. But if you want a standard HomePod then you can order by 22 December to get one in time for Christmas. The Apple One-Year Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Fast & free delivery Get free next-day delivery on any in-stock Mac, iPad, iPhone, Apple TV, or Apple Watch. Once you notify us of your intent to return, simply return the product with the original receipt, original packaging and its included accessories to us. In addition to your right to cancel your order, return a product or cancel a service contract for any reason as explained above, should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to contact the Apple Online Store by freephone on 0800 048 0408 to request a refund or credit of the difference between the price you were charged and the current selling price. Same day deliveries are available during business hours on selected items for certain postcodes. You may access the EU Online Dispute Resolution platform via the following link: http://ec.europa.eu/consumers/odr. In this instance, the person picking up your items will need to bring your ID as well as his or her own ID, as described above. If the item is returned in the original box with included accessories, we will exchange it or offer a refund. To collect your item(s), you will need to bring your order number plus a valid photo ID (passport, driving licence, foreign national ID or military ID). Any price changes will not affect an order that has already been accepted by Apple. Once we have processed your order and prepared it for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the “Shipment Notification Email”). If your order has not yet been dispatched, you can cancel your order on our online Order Status website. Anyway they have said the estimated dispatch date as being next tuesday 22nd May and delivery being 31st May! Order here. If you do plan to export an Apple product to another country or region, you must obtain any legally required export licences (or other government approvals) prior to doing so. Apple is not responsible for actions taken by the third party once your item(s) have been picked up. I have shipped 200,000 media mail parcels, and the estimated delivery date ebay displays for media mail is the earliest possible date of a range of times in which it could arrive. report . To make it visually easier on both of us, we’ll refer to the Apple Online Store, the Apple Store mobile app and the Apple Contact Centre as the “Apple Online Store” and to Apple Retail UK Limited as “Apple Retail”, “we” or “us”. Further information on payment can be found in the Payment & Pricing section of the Help page located at http://www.apple.com/uk/shop/help/payments. Which smart TVs are compatible with AirPlay and Apple TV? I don't know if it helps, but I ordered my box on February 19th, so I thought I'd at least be in the first or second wave to get a box. Note: We may earn a commission when you buy through links on our site, at no extra cost to you. If this option is available in your area you will see it at checkout. Software returns are also accepted within this period, but only if the software package is unopened. You can see in your bag if your item is in stock. Order here. You may contact Apple by mail at the registered address above, by freephone on 0800 048 0408 from Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00, or by email at contactus.uk@euro.apple.com. If you are paying by credit card, when you submit your order, we may block up to the total amount of the order on your credit card. If you are having trouble with non-Apple branded hardware, you should contact the manufacturer directly or contact Apple Store Customer Service. Visit Apple's website for a list of all the Apple Stores around the world. Favorite Answer Yes, I have had several shipments delivered before the estimated date. Only you or the person designated by you may pick up the item(s) purchased. There are a lot of buyers who are facing delivery times than span into June, July, and August, but Apple believes that some of these orders could ship out earlier than their estimated … Apple is not responsible for actions taken by the third party once your item(s) have been picked up. If you purchase a product via the Apple Store, these Terms apply to the sales contract between you and Apple, unless you have chosen to pick up a product from an Apple Store using Apple Store Pickup, in which case, please click here to see the Apple Store Pickup Terms. Please note that this excludes limited-time price reductions, such as those that occur during special sales events. Apple offers in-store pickup for many of the items available on apple.com. To return a product to the Apple Online Store or cancel a service contract, please send your intent to return or cancel to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the product(s), or from the date of conclusion of the service contract. Worried about returning unwanted Apple products? Click this link, enter the postcode or the town/city where you'd like to pick up the item, and click Search Stores to check availability. If you ordered multiple products in the same order, please send your intent to return to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order. I/we [*] hereby give notice that I/we [*] withdraw from my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*], Signature of consumer(s) (only if this form is notified on paper). You can also review our Terms of Use at apple.com/legal/terms/site.html. #2 upnurv8, May 13, 2010. shasht. If you would like someone else to pick up your items, select Someone else will pick up these items. To pick up your items in an Apple Store, you will need to bring the order number and a valid photo ID. Once we pick up the product or, in the event you are delivering the product to the carrier, we receive the product or proof that it has been shipped, we’ll provide you with a refund based on the original payment method within 14 days. You may not export any product purchased from the Apple Store to another country or region if prohibited by export control laws. You must also provide the original receipt or proof of purchase. Only you or the person designated by you may pick up the item(s) purchased. Your order will be shipped once all products of your order are available for a bundle delivery. Orders above £200 will be sent via courier delivery and a signature may be required to receive your item. More ways to shop: Find an Apple Store or other retailer near you. #1 shasht, May 13, 2010. upnurv8. Please note that you may be liable for a return transportation charge. The method of estimating ‘2 weeks for delivery’ is popular among high consumer brands such as Apple and Sony even though normally it should take less time if things go smoothly. Joined: … We will also send you texts on the day of delivery or after your item has been delivered, depending on your selected delivery method, country and carrier. Given the popularity and/or supply constraints of some of our products, Apple may have to limit the number of products available for purchase. Initiate the return of an order or an item from your order. Watch: On its website Apple indicated that, as with the iPhone, the last date for ordering the Apple Watch is 22 December. Once you have selected your pickup location, enter your mobile phone number under Pickup Details to be notified when your order is ready for collection. However, there are times when you can get things delivered sooner - and there are times when delivery will take considerably longer. Shipping time: within 24 hours. However, when we checked the delivery dates had slipped into the new year so we the window has closed now. If you have received your order and find that it is damaged, please call Apple Store Customer Service. These two were only estimates though.. Should I be expecting to receive my product on one of those two days or will it be later? Delivery fees apply to Apple Print Products. Then Continue. Once your order has been prepared for dispatch or has been dispatched, we may be unable to change the delivery address. On arrival at the pickup point, he or she will need to provide their name and signature, and allow the pickup point to inspect all forms of ID. For $9, that Apple Pencil will be delivered in two hours by courier. All estimates are based on business days unless otherwise stated. We send updates by text message, so you can stay updated on your delivery or pickup order. hide. If your order is being delivered by the postal service and you have not received it 5 days after dispatch, please contact Apple Store Customer Service. If you decide after you have placed your order that you would like someone else to collect the item(s) on your behalf, there is no action needed on your part. Alternatively, you can call the Apple Online Store freephone number on 0800 048 0408 Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00 and an Apple Specialist will assist you through the entire order process, from product selection to payment method. The Worldwide DHL Express Delivery time estimation. I also received my Apple iPad case on Saturday as well. Processing time + Carrier transit time + 1 day = Estimated Delivery Date. Items purchased on the Online Store for Business or the Online Store for Education and items purchased with loan financing may not be collected from pickup points. Apple reserves the right to change quantities available for purchase at any time, even after you place an order, provided Apple has not yet accepted your order. You'll receive a notification email when your item(s) becomes available for collection. Two hours in, and some iPhone 11 delivery dates are now two weeks later than the official release date. Questions about reopened store safety measures? Delivery time: 15-16 april . When you've selected the item you want to order, you will be presented with the option to Deliver to Home or to Deliver to a Pickup Point. We will refund all costs paid by you associated with the product or service, except for any express delivery costs (when you have not selected standard delivery). If you don’t pick up your order, Apple may cancel it. Please visit http://www.apple.com/uk/shop/help/shipping_delivery for the current shipping rates and fees. If you experience any problem with your order or want to check the status of your order, please check http://www.apple.com/uk/shop/account/home or contact the Apple Online Store Customer Service by freephone on 0800 048 0408 from Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00. If you are unable to modify your delivery details here, please contact Apple Store Customer Service. For example, items that show 'Dispatched: Within 24 hrs' are estimated to be dispatched for delivery from our warehouse within 24 hours. You have the right to cancel your order, return a product or cancel a service contract for any reason, within your statutory rights. If the order is with the carrier you can contact them directly and they will amend your delivery address where possible. You'll be waiting long into the new year before you can get your hands on the AirPods Max though. You can find your delivery estimate on your Order Confirmation email and online by clicking Account at the top of the page and selecting Track an Order. We want to make sure you have a rewarding experience while you’re exploring, evaluating and purchasing our products on the Apple Online Store at http://www.apple.com/uk, on the Apple Store mobile app or on the phone with the Apple Contact Centre. You have a further 14 days after indicating your intent to return or cancel a service contract to then return your products or arrange for their collection. Non-Apple-branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer — please see your product box and literature for details. iPF Novice. If your order is preparing for shipment or already in transit, please wait for your order to be delivered before initiating the return on our Order Status website or by contacting Apple Store Customer Service. To get free next-day delivery, you will need to place your order by 8 pm GMT Monday to Friday, or 6 pm GMT on Saturday. If there are any issues with delivery, please contact Apple to resolve. My estimated delivery date from Fedex never changed, but I have ended up receiving my package the day before the estimated day on more than one occasion. a student card) along with one of the following: a utility bill, telephone bill, council tax bill, wage slip or bank statement. Karen Haslam, Editor Helps to quickly fix any changes to order which would in turn prevent delays and 2. Apple will transfer the money to your bank account within ten (10) business days of the return of the product. Apple reserves the right to change prices for products displayed on the Apple Online Store at any time and to correct pricing errors that may inadvertently occur. Can anyone tell me how long they had to wait to get theirs? To exercise these rights, you need only provide us with a clear expression of your intent to return a product or cancel an order or service contract. Items marked Available Today will usually be ready for pickup within an hour. Free next-day delivery is available on in-stock orders. Was expected by “”. The vast majority (90%+) of stuff I track at work is delivered on that date. Things are not simple as everyone expects, there are certain process that every online websites follow. You have the right to cancel your order, return a product or cancel a service contract for any reason, within your statutory rights. See our FAQs for answers. In most cases, you can collect your order from the Postal Delivery Office where it is being held and you may be able to arrange a redelivery. If you've previously selected an Apple Store, our product pages will display your chosen location. After these times, orders placed will be delivered two business days later. For items that are not in stock, you will receive the Order Acceptance Email when the item becomes available and has been prepared for shipping, which in no event will be later than the “ships” timeframe presented to you at checkout. Your credit card will be charged once we accept your order. Delivery dates for your address are confirmed during checkout. In the event your order is delayed, please remember that there is a four-week leeway on all furniture delivery dates. For more information, contact your wireless service provider. On the Account page you can view the current status of your order, view the items ordered, see estimated dispatch and delivery times, and track your delivery. For orders that are less than £200 Apple will send via the postal service. An estimated delivery date (or date range) will also appear in Your Account after you've placed your order. 72% Upvoted. Please wait for this email before coming to the store. For fast, easy ordering and expert advice, just call the Apple Online Store on 0800 048 0408. The standard delivery is free of charge for any order exceeding a certain amount. Questions about an Apple Retail Store repair, purchase or return while some of our retail stores are closed? But Verizon gives me a delivery date the week of Thanksgiving. You’ll see an estimated shipping or delivery date for each shipment on the order summary, just before you place your order. Also it may not be available to some parts of Scotland and UK offshore regions. Apple Distribution International Ltd. provides a one-year limited manufacturer warranty against defects in materials and workmanship for any new Apple-branded product (the “Apple One-Year Limited Warranty”). They will also receive delivery updates on their order. Apple does offer same-day delivery, and for a limited time, in select locations, Apple will deliver within two hours for £4. If you're having trouble with your new Apple product or believe it is defective, please call AppleCare immediately. iPad: Unfortunately if you want to get any kind of iPad from Apple this Christmas the date to order has passed. Please note that the actual delivery of your order can be impacted by many events beyond Apple’s control once it leaves our facilities. Originally posted by: DLeRium UPS is much better for estimates IMO Click to expand... Not in my life. Next Day Delivery if ordered before 10PM: £5.99: Choose A Delivery Date* Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. Click the pickup point option, enter your post code, and select the pickup location most convenient to you. All refunds under this Policy will be made using the original payment method. On the Apple website it gives me an estimated delivery date of December 1-8th. Visit apple.com/privacy. Orders will not be accepted and products will not be delivered to any address outside the United Kingdom and the Isle of Man. Please note that certain products and payment methods are not eligible for Apple Store Pickup by a third party. Apple offers pickup points from convenient locations for many of the items available on the Online Store. The email they receive will display product, delivery and tracking information, but will not include pricing and payment details. For example, if you are in London, Birmingham or another UK city you may be able to get your new Apple product delivered to you within two hours. We thought so. In most cases, this will be within 24 hours for items that are in stock. This doesn't affect our editorial independence. If Apple doesn't operate in that country you should still be able to buy from an Apple reseller in that country and have the item delivered to your recipient's address. Opened software, memory and other media can be exchanged for the same item, but cannot be returned for a refund. This depends. Expand Collapse. If you want to get Christmas gifts from Apple on time for Christmas this is when you need to order by the dates below: iPhone: As long as you don't want the iPhone 12 Pro or iPhone 12 Pro Max, if you order a new iPhone from Apple before 22 December you should receive it by Christmas Eve. Please review the Shipping & Delivery section of the Help page located at http://www.apple.com/uk/shop/help/shipping_delivery to learn more about how and when you will receive the products you purchased from the Apple Store. The items on your order will be dispatched as soon as they become available. If investigation reveals the products as sold were faulty or mis-described, Apple will replace or repair them or provide you with a full refund. When you view any hardware product on the Apple Store, it gives an estimated “ready to ship” date. Should you wish to return your products to an Apple Retail Store, this must be a Retail Store within the UK. Returns are subject to Apple's Sales and Refunds Policy. This delivery time estimation will be ranging from 5 to 7 days. Check out: current Amazon delivery statuses. Order here. Certain items may also qualify for a Pickup Window that will allow your item(s) to be picked up during a specified time window. The Estimated Delivery date is also displayed in the list of service options under the Carrier Service drop-down menu when the Carrier is set to USPS. For details, click here. Just add your mobile number at checkout to receive these notifications. If you’ve previously had an order delivered to a pickup location, this location will be pre-selected the next time you wish to place an order. © Copyright 2020 IDG Communications Ltd. All Rights Reserved. If you experience any problem with your order or want to check the status of your order, please check http://www.apple.com/uk/shop/account/home or contact the Apple Store Customer Service by freephone on 0800 048 0408 from Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00. Can Amazon deliver before estimated date? Depending on your payment method and the status of your order you can: If your order is being delivered to a business address, please be advised that our carrier will deliver to a mailroom or delivery point and will request a signature from the mailroom supervisor; our carrier does not require a signature specific to the order details. After an order has shipped, you … On that date selected an Apple Retail Store, you … can Amazon deliver before estimated date Store,... Following the opening of preorders on Thursday, Apple may cancel it of all the Apple stores shipments. Address of the Help page located at http: //www.apple.com/uk/legal/warranty/ and are contained. 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